The answer is readily apparent if you have ever tried to get a question answered using a live chat session with a tech or a customer support specialist, supplied by many companies on their websites. This is normaly nothing less than exercise in aggrevation. You often play the game of 20 (irrelevant) questions followed by having to repeat your origional inquery. Or you get to choose from multiple choice answers that don't pertain and the choice other ,with a place to write is not avalible.
Raising your voice to the listening impared is seldom productive.