Product Support Information
http://www.cobyusa.com/
Table of contents
• COMMON TROUBLESHOOTING ISSUES
• ISSUE #1 WHAT DOES FILE OPEN ERROR MEAN
• ISSUE # 2 WHY DOES MY MP3 PLAYER READ NO FILE
• ISSUE #5 HOW DO I TRANSFER MY MP3 FILES INTO THE MP3 PLAYER
• ISSUE # 6 WHY DOES MY MP3 PLAYER SHOWS BLACK SQUARES
• ISSUE # 7 WHY DOES MY MP3 PLAYER FREEZES IN PLAY MODE
• ISSUE # 8 WHY DOES MY MP3 PLAYER FREEZES ON COBY
• On the Format widow (see below), select quick format and OK
• ISSUE #10 HOW DO I RESET/UPGRADE THE FIRMWARE ON THE MP3...
• 800-681-2629 OR 718-416-3197
