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I owned an gourmet coffee store called the Coffee Merchant in Redondo Beach, California for ten years and I have quite a bit of experience with espresso machines...I just got my XP 4000 and my steam spigot has the same problem he described -- it starts okay with a stream of steam and within 30 seconds it's sputtering water and only gets the...
As for the noise, it's nothing horrible, just the normal sound of the pump and frother...First of all, let me say that, like the previous reviewer, I am not terribly into my "foam"! I do, however, like good coffee and have lately really been enjoying the local Starbucks, Dunkin Donuts, etc...Some people are just too picky, I think! All I can say is, so far so good...