Polycom IP 600 Manuals, Support and Troubleshooting

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User Guide for Polycom IP 300 / IP 3000 / IP 301 / IP 400 / IP 4000 / IP 430 / IP 501 / IP 600 / IP 601 / IP500

http://www.polycom.com/...,1276,6314,00.pdf

Table of contents

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• Overview

• Installation and Operation

• Installation Models

• Installation Process

• Basic Network Setup

• DHCP or Manual TCP/IP Setup

• Provisioning File Transfer

• Local User Interface Setup Menus

• Reset to Factory Defaults

• Application Configuration

• Centralized Configuration

• Local Phone Configuration

• Management of File Encryption and Decryption

• Changing the Key on the Phone

• Features

• Basic Features

• Call Log

• Call Timer

• Call Waiting

• Called Party Identification

• Calling Party Identification

• Missed Call Notification

• Configurable Feature Keys

• Connected Party Identification

• Context Sensitive Volume Control

• Customizable Audio Sound Effects

• Message Waiting Indication

• Distinctive Incoming Call Treatment

• Distinctive Ringing

• Distinctive Call Waiting

• Do-Not-Disturb

• Handset, Headset, and Speakerphone

• Local Contact Directory

• Local Contact Directory File Format

• Local Digit Map

• Microphone Mute

• Multiple Line Keys per Registration

• Multiple Call Appearances

• Shared Call Appearances

• Bridged Line Appearances

• Busy Lamp Field

• Customizable Fonts and Indicators

• Soft Key-Driven User Interface

• Speed Dial

• Time and Date Display

• Idle Display Animation

• Call Management Features

• Automatic Off-hook Call Placement

• Call Hold

• Call Transfer

• Three-Way Conference, Local or Centralized

• Call Diversion (Call Forward)

• Directed Call Pick-up

• Group Call Pick-up

• Call Park / Retrieve

• Last Call Return

• Audio Processing Features

• Low-Delay Audio Packet Transmission

• Jitter Buffer and Packet Error Concealment

• Voice Activity Detection

• DTMF Tone Generation

• DTMF Event RTP Payload

• Acoustic Echo Cancellation (AEC)

• Audio Codecs

• Background Noise Suppression (BNS)

• Comfort Noise Fill

• Automatic Gain Control (AGC)

• Presence and Instant Messaging Features

• Presence

• Instant Messaging

• Localization Features

• Multilingual User Interface

• Downloadable Fonts

• Synthesized Call Progress Tones

• Advanced Server Features

• Voice Mail Integration

• Multiple Registrations

• ACD login / logout

• ACD agent available / unavailable

• Server Redundancy

• DNS SIP Server Name Resolution

• Microsoft® Office Live Communications Server 2005...

• Configuration File Changes

• Accessory Internet Features

• MicroBrowser

• Security Features

• Local User and Administrator Privilege Levels

• Custom Certificates

• Incoming Signaling Validation

• Configuration File Encryption

• Optimization

• Ethernet Switch

• Application Network Setup

• Real-Time Transport Protocol Ports

• Working with Network Address Translation

• Updating and Rebooting

• Event Logging

• Audio Quality Issues and VLANs

• IP TOS

• IEEE 802.1p/Q

• RTCP Support

• Configuration Files

• SIP Configuration - sip.cfg

• Protocol <volpProt/>

• Dial Plan <dialplan/>

• Localization <localization/>

• User Preferences <user_preferences/>

• Tones <tones/>

• Sampled Audio for Sound Effects <sampled_audio/>

• Sound Effects <sound_effects/>

• Voice Settings <voice/>

• Quality of Service <QOS/>

• Basic TCP/IP <TCP_IP/>

• Web Server <HTTPD/>

• Call Handling Configuration <call/>

• Directory <directory/>

• Presence <presence/>

• Fonts <font/>

• Keys <keys/>

• Bitmaps <bitmaps/>

• Indicators <indicators/>

• Event Logging <logging/>

• Security <security/>

• Provisioning <provisioning/>

• RAM Disk <RAMdisk/>

• Request <request/>

• Feature <feature/>

• Resource <resource/>

• MicroBrowser <microbrowser/>

• Per-phone Configuration - phon .cfg

• Registration <reg/>

• Calls <call/>

• Diversion <divert/>

• Dial Plan <dialplan/>

• Messaging <msg/>

• Network Address Translation <nat/>

• Attendant <attendant/>

• Roaming Buddies <roaming_buddies/>

• Roaming Privacy <roaming_privacy/>

• Session Initiation Protocol (SIP)

• Basic Protocols

• RFC and Internet Draft Support

• Request Support

• Header Support

• Response Support

• Responses - Provisional

• Responses - Success

• Responses - Redirection

• Responses - Request Failure

• Responses - Server Failure

• Responses - Global Failure

• Hold Implementation

• Reliability of Provisional Responses

• Transfer

• Third Party Call Control

• Protocol Extensions

• RFC and Internet Draft Support

• Request Support

• SIP for Instant Messaging and Presence Leverag- ing...

• Shared Call Appearance Signaling

• Bridged Line Appearance Signaling

• Appendix

• Trusted Certificate Authority List

• Miscellaneous Administrative Tasks

• Adding a Background Logo

• Appendix

• Third Party Software Attribution

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User Guide for Polycom IP 600 / IP 601

http://www.polycom.com/...,1276,6247,00.pdf

Table of contents

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• Introduction

• Parts List

• Installing SoundPoint® IP 600/601 SIP

• Powering Options for the SoundPoint® IP 600/601

• Connecting Network and Power Source

• Connecting the Handset and Optional Headset

• Attaching the Base

• Features

• Key Descriptions

• Using SoundPoint® IP 600/601 SIP

• Placing a Call

• Answering a Call

• Call Hold and Resume

• Multiple Calls on Hold

• Microphone Mute

• Splitting a Conference

• Transferring a Callonference

• Call Timer

• Ending a Call

• Redial

• Call Forwarding

• Volume Adjustment

• Do Not Disturb

• Time and Date

• Headset MemoreedDial y Mode

• Display Contrast

• Ring TypeSel

• Call Lists

• Contact Directory

• Speed Dial

• Multiple Lines

• Multiple Keys Per Line

• Multiple Call Appearances

• Shared Lines

• Voice Mail

• Distinctive Ringing / Call Treatment

• Multilingual Support (Localization)

• Phone Reboot

• Optional Features

• Text Messaging

• Presence / Status / Buddy Lists

• SoundPoint® IP Expansion Module

• Introduction

• Parts List

• Installing the SoundPoint® IP Expansion Module

• Features

• To Place a Call

• To Answer a Call

• Display Contrast

• Speed Dial

• Troubleshooting

• Safety and Compliance

• Part 15 Rules

• Modifications

• Installation Instructions

• Plugs Acts as Disconnect Device

• Industry Canada (IC)

• Exclusions

• Limitations of Liability

• Disclaimer

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User Guide for Polycom IP 600

http://www.polycom.com/...,1276,1920,00.pdf

Table of contents

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• Introduction

• Parts List

• Installing SoundPoint® IP 600 SIP

• Connecting Network and Power Source

• Connecting the Handset and Optional Headset

• Attaching the Base

• Features

• Key Descriptions

• Using SoundPoint® IP 600 SIP

• Placing a Call

• Answering a Call

• Call Hold

• Microphone Mute

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Get Manual

Quick Start for Polycom IP 600

http://www.polycom.com/...,1276,1842,00.pdf

Warranty, Copyright, Safety ... LIMITED WARRANTY. Polycom warrants to the end user ... product will be free from defects in workmanship and ... EXCLUSIONS. Polycom will not be liable under this limited ... and examination disclose that the alleged defect or ...

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Frequently Asked Question for Polycom IP 300 / IP 301 / IP 400 / IP 430 / IP 501 / IP 600 / IP 601 / IP 650 / IP500

http://www.polycom.com/...,1276,4888,00.pdf

Polycom® VoIP Products: Frequently Asked ... General Questions on Polycom ... Why Polycom VoIP telephones? Polycom is a leading ... What is a Technology / Interoperability Partner? Polycom ... our joint customers can enjoy the benefits of an ...

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Frequently Asked Questions for Polycom IP 300 / IP 301 / IP 501 / IP 600

http://www.polycom.com/.../0,1276,698,00.pdf

Polycom SoundPoint IP Frequently Asked ... Frequently Asked ... Why Polycom desktop IP phones? ... Polycom is a leading independent supplier of ... What is a Technology Partner? ... Polycom focuses on bringing to market standards-based VoIP ...

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Release Note for Polycom IP 300 / IP 3000 / IP 301 / IP 4000 / IP 430 / IP 501 / IP 600 / IP 601

http://www.polycom.com/.../1,,6350,00.pdf

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• General

• System Requirements

• Changes

• Version

• Added or Changed Features

• Removed Features

• Corrections